Trustpilot
Trustpilot, developed by Trustpilot ApS, is a global consumer reviews platform that helps people make confident choices and helps
Program Info
Trustpilot, developed by Trustpilot ApS, is a global consumer reviews platform that helps people make confident choices and helps businesses build trust through transparent feedback. Discover real experiences from customers around the world, compare ratings across thousands of categories, and share your own reviews to guide others.
Key capabilities:
- Search and browse companies by name, category, or location, and filter by rating or recency.
- Read detailed reviews, see star ratings, and evaluate a company’s overall reputation at a glance.
- Write and update your own reviews, add photos, and report content that violates guidelines.
- Create a profile to follow companies, save favorites, and receive notifications about new reviews and replies.
- For businesses: claim your profile, invite customers to review, respond publicly, resolve issues, and showcase your ratings through integrations.
- Robust moderation and fraud detection help promote authentic, useful reviews.
Whether you’re choosing a new service or strengthening your brand’s reputation, Trustpilot brings open, community-driven feedback to every decision.
Plans & Pricing
Plus
$259.00 per month
Features to Collect Reviews and Build Trust <ul> <li>Automated Monthly Review Invitations - 200 Invite Past Customers in First 90 Days - 200 Per Month Marketing Tools to Help Grow <ul> <li>Website Review Widgets - 8 Widgets to Display Star Rating and Review Count Ad-free Profile on Trustpilot.com Customize Profile Page Competitor Module Social Media Sharing Tools Downloadable Marketing Assets Analytics & Insights to Guide Improvements <ul> <li>Export Performance Data - Overview only Performance Data & Analytics Profile Page Engagement Data & Analytics Admin & Support <ul> <li>Live Chat User Logins - 3 Additional Business Domains - Up to 3 Integrations <ul> <li>Helpdesk & Customer Support Integrations Marketing Integrations Ecommerce Integrations Purchasable Add-on Modules <ul> <li>Product Reviews Location Reviews
Premium
$629.00 per month
Features to Collect Reviews and Build Trust <ul> <li>Automated Monthly Review Invitations - 500 Invite Past Customers in First 90 Days - 500 Per Month Marketing Tools to Help Grow <ul> <li>Website Review Widgets - Full Widget Library to Display Reviews, Rating, and Review Count Profile Page Promotions Ad-free Profile on Trustpilot.com Customize Profile Page Competitor Module Social Media Sharing Tools Downloadable Marketing Assets Analytics & Insights to Guide Improvements <ul> <li>Market & Competitive Insights - Basic Access Sentiment Analysis - Basic Access Trustscore Forecast - Default Forecast Export Performance Data - All Data Performance Data & Analytics Profile Page Engagement Data & Analytics Admin & Support <ul> <li>Dedicated Customer Success Manager Phone Support Live Chat User Logins - 10 Additional Business Domains - Unlimited Single Sign on Integrations <ul> <li>Helpdesk & Customer Support Integrations Marketing Integrations Ecommerce Integrations Purchasable Add-on Modules <ul> <li>Connect Product Reviews Location Reviews
Advanced
$1,059.00 per month
Features to Collect Reviews and Build Trust <ul> <li>Customizable Review Invitations Automated Monthly Review Invitations - 5000 Invite Past Customers in First 90 Days - 5000 Per Month Marketing Tools to Help Grow <ul> <li>Website Review Widgets - Full Widget Library to Display Reviews, Rating, and Review Count Custom Website Widgets Email Review Widgets Targeted Review Showcasing Profile Page Promotions Ad-free Profile on Trustpilot.com Customize Profile Page Competitor Module Social Media Sharing Tools Downloadable Marketing Assets Analytics & Insights to Guide Improvements <ul> <li>Market & Competitive Insights - Basic Access Sentiment Analysis - Full Access Custom Review Tagging Trustscore Forecast - Custom Forecasts Export Performance Data - All Data Performance Data & Analytics Profile Page Engagement Data & Analytics Admin & Support <ul> <li>Dedicated Customer Success Manager Phone Support Live Chat User Logins - 20 Additional Business Domains - Unlimited Single Sign on Integrations <ul> <li>Helpdesk & Customer Support Integrations Marketing Integrations Ecommerce Integrations Purchasable Add-on Modules <ul> <li>Connect Salesforce Integration Product Reviews Location Reviews
Enterprise
Custom
Features to Collect Reviews and Build Trust <ul> <li>AI-Assisted Review Responses Customizable Review Invitations Automated Monthly Review Invitations - Unlimited Invite Past Customers in First 90 Days - Unlimited Marketing Tools to Help Grow <ul> <li>Website Review Widgets - Full Widget Library to Display Reviews, Rating, and Review Count Custom Website Widgets Email Review Widgets Targeted Review Showcasing Profile Page Promotions Ad-free Profile on Trustpilot.com Customize Profile Page Competitor Module Social Media Sharing Tools Downloadable Marketing Assets Analytics & Insights to Guide Improvements <ul> <li>Market & Competitive Insights - Full Access Review Spotlight Sentiment Analysis - Full Access Custom Review Tagging Trustscore Forecast - Custom Forecasts Export Performance Data - All Data Performance Data & Analytics Profile Page Engagement Data & Analytics Admin & Support <ul> <li>Expert Implementation and Strategic Support Dedicated Customer Success Manager Phone Support Live Chat User Logins - Unlimited Additional Business Domains - Unlimited Single Sign on Integrations <ul> <li>Helpdesk & Customer Support Integrations Marketing Integrations Ecommerce Integrations Purchasable Add-on Modules <ul> <li>Connect Salesforce Integration Product Reviews Location Reviews
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